Privacy Policy & Security
Petal Town Flowers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, PetalTown.com (the "Site"). By using our Site, you agree to the terms outlined in this Privacy Policy.
Personal Information Collected
Personal information is any information that can identify you, such as your name, email address, phone number, or payment information. We only collect personal information from you which is necessary to complete orders and contact you when necessary. We collect personal information only when you provide it voluntarily, such as when you:
Sign up for an account
Contact us through a contact form or complete a questionnaire
Make a purchase or book an event
We use your personal information for the following purposes:
To respond to inquiries, support requests, or comments
To process transactions and set up your event
To comply with legal obligations and enforce our policies
SMS Text Messages:
By providing your phone number, you are opting in to receive SMS updates or messages from us regarding your order or delivery status. We do not initiate text messages, and you can opt out at any time by replying "STOP" to stop receiving texts.
The frequency of messages depends on your interaction with us. We do not initiate SMS conversations, only reply to our customers' questions and requests.
Standard message and data rates may apply, depending on your mobile carrier. You are responsible for any costs incurred from receiving SMS messages.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in response to legal requests, such as a court order or government inquiry, or to protect our rights, property, or safety, or the rights, property, and safety of others.
You have the following rights regarding your personal information:
Access: You may request to view the personal information we hold about you.
Correction: You may update or correct your personal information.
Deletion: You may request that we delete your personal information, subject to legal or contractual restrictions.
You may Opt Out of receiving email or SMS text messages at any time. For SMS, simply reply "STOP" to opt out.
To exercise any of these rights, please contact us at PetalTown@yahoo.com
Changes to the SMS or Privacy Policy We may update this policy from time to time. Any significant changes will be communicated through a notice on our website. Please review this policy periodically to stay informed about how we handle your data.